Every citizen should be able to fully take part in the Information society. This means that new digital solutions should empower citizens, to have access to the same digital opportunities, in forms that are accessible, perceivable and understandable by everybody. The goal of our work is to include as many as possible in the information society. Our research topics are universal design, design for all, accessibility, digital learning and personalisation. We are particularly interested in solutions that work on a variety of devices, in different contexts and situations, and with a wide diversity of users.

The eInclusion Group

Our specialty is to combine technical software development with user studies and assessments. We focus on efficient development of accessible and inclusive digital solutions, and cost-benefit analysis of different methods. NR has extensive experience in a variety of user-centred methods, including participatory design, co-creation workshops, observation, interviews, focus groups, user evaluations, tests and surveys. We perform user studies and validates solutions in realistic environments or in our e-Inclusion lab. We collaborate closely with organisations representing end-users, consumers, people with disabilities, older people, and various patient organisations, as well as authorities and industry. In particular, we have deep knowledge and expertise in eliciting needs from various groups with different needs, abilities, and impairments. This includes people with sensor, motor, and cognition impairments, such as people with ADHD, dyslexia, autism spectrum disorder, vision-, hearing-, and mobility impairment, second language learners, children, and older people.

Projects and services

The eInclusion Group has a long track record of research and innovation projects, see below. In each of our projects, we focus on accessibility, einclusion, and universal design. In addition, we offer our services in the areas universal design and usability to the private and public sector. This includes a variety of evaluations, such as technical, expert, and user studies, and development of web solutions and ICT services and products. Please see our overview of services for more details.

Newsletter

Let us send you our newsletter! This little bulletin is sent out 2-4 times a year with the latest news from our research, and announcements for seminar, workshops, and alike.

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The eCitizen Panel

Are you interested in participating in interviews and to try out entirely new prototypes for a small financial compensation? Then you should read on and join the eCitizen Panel!

Aspects of research

Among others, our research addresses the following topics:

• Automatic adaptation to a user's needs, abilities, and preferences
• ICT-aided learning and e-learning on demand
• Technical support for individuals with reading and writing difficulties
• Identification of ICT barriers for citizens and users with impairments
• Tools to support the development of universally design solutions, and tools to evaluate the degree of universal design and accessibility